// Emergency response

Something broke. We step in fast.

When something breaks, blocks a launch, or affects users, a senior engineer engages quickly — triage first, stabilise, then fix the real cause.

Remote senior engineering support for teams across the US, Canada, UK, Europe, and Australia.

// Who this is for

Built for a specific kind of team.

For teams with an urgent technical problem right now — founders, product owners, agencies, and ops teams who need senior help without slowly onboarding a new vendor.

// Problems we solve

If this sounds familiar, it's what we're for.

  • Broken forms or checkout
  • API failures and timeouts
  • Deployment or release gone wrong
  • Website or app throwing errors
  • Server or database problems
  • After-hours incident with the team asleep
// What we can handle

Specific work, not vague promises.

Production issue triage
Broken checkout and form fixes
API failure diagnosis
Deployment and release fixes
Server and database problems
Urgent UI and backend fixes
Post-deploy regression rollback
After-hours incident response
Written summary of cause and fix
// How engagement works

Fast to start, easy to leave.

Send us the issue or goal

A short message is enough — the bug, the blocker, or what you want automated or built.

We review scope, access & risk

A senior engineer reads it properly and asks only what matters to move safely.

We estimate effort and urgency

A clear, honest estimate — including telling you if you don't actually need us.

Start with a small task or review

We begin with a contained paid task or a technical review so trust is earned, not assumed.

Deliver, document, recommend next steps

You get the work, the documentation, and a straight recommendation on what to do next.

// Pricing

Simple starting rates. Final scope after review.

Urgent support starts from $90/hr. Final pricing depends on complexity, access, urgency, and response expectations.

  • Standard support — from $60/hr
  • Urgent / after-hours support — from $90/hr
  • Monthly retainers — custom quote after a technical review

Prices are starting points. Final pricing depends on complexity, access, urgency, response expectations, and whether the work is hourly, fixed-scope, or a monthly retainer. No fixed bundles.

// Why teams trust us

Senior, remote, accountable.

Senior engineering support — no juniors, no marketplace
NDA-friendly — we sign yours before sensitive access
You keep full IP and code ownership
Remote delivery, async-friendly
Slack, email, Zoom, or Teams — your channels
Clear written estimates before work starts
Documentation handed over after the work
Works across US, Canada, UK, Europe, and Australia time zones
// FAQ

Questions teams ask first.

Do you work with companies in the US, Canada, UK, Europe, and Australia?

Yes. We're a remote senior engineering team working with English-speaking teams across those regions, around their time zones. We don't claim local offices — delivery is remote.

How fast can you start?

For genuine production emergencies, email hello@247dev.support with “URGENT” in the subject. A senior engineer engages as fast as availability allows — we triage before anything else.

Can we start with one small task?

Yes, and we recommend it. A small paid task or a short technical review is the best way to see how we work before anything larger.

Do you sign NDAs?

Yes. We're NDA-friendly and will sign yours before we touch anything sensitive.

Can you work with our existing developers?

Yes. We work alongside in-house teams in your repo, your tools, and your process — as backup, not a replacement.

Do you offer monthly support?

Yes. Monthly retainers are scoped to your needs after a short technical review — reserved capacity and faster response, not fixed hour bundles.

Send us the issue. We'll review it and tell you the fastest practical next step.

Remote senior engineering support for teams across the US, Canada, UK, Europe, and Australia.